Email us from the address associated with your account and we will delete it for you. We may ask you to verify ownership before processing the request. Requests are typically actioned within a few working days.
You can also reach this page from Profile > Account deletion help inside the app.
Your authentication account, profile, messages, and service requests are deleted. If you are an agent, your agent profile is also deleted and open work is returned to the queue.
We may retain limited transaction, tax, fraud-prevention, dispute, or legal records where required by law. Any retained information is restricted to those purposes and removed when the applicable retention period ends.
For other privacy questions, read our Privacy Policy or contact hello@diaspora-direct.com.